At Because Time Flies, Inc., your privacy, security and personal satisfaction are of paramount importance. Our policies to insure your satisfaction are outlined below:
We are a business you can trust
Because Time Flies, Inc. has been publishing Journal 10+ continuously since 1994. From the beginning, our goal has been to provide you with a superior quality journal in a unique, user-friendly format.
Returns and Refunds
If you are not 100% satisfied with your purchase from us, just return the item to us and we will gladly replace it or issue a full refund. The choice is up to you.
Customer Service
We offer telephone customer service support [1-800-694-4786] Monday through Friday between 9:00 AM & 5:00 PM. During non-business hours, you may leave a message on our voice mail, and we will return your call on the next business day. If a particular time will be most convenient for you, please provide this with your message.
All retail orders ship within one business day and many orders ship the day they are received.
We strive to protect all your personal information
When you place an order, we will request your telephone number. Should questions arise about your order, we will attempt to contact by telephone to resolve these questions. If we are unable to reach you by telephone and you provided us with an email address, we will then attempt to contact you via email. We will never call you with promotional information, nor will we share your telephone number or email address with other parties.
We have developed safeguards and procedures to ensure the security of your credit card number and your overall transaction. Our web site employs Secure Socket Layer (SSL) encryption technology to keep you credit card information from prying eyes. All credit card transactions are authorized and processed through one of the largest, most reputable credit card processor in the United States.
We never share your home address with any company, other than our credit card processor for the purpose of preventing credit card fraud.
