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FAQ

Ordering

1. How much does
Journal 10+ cost?

2. Where can I buy your book locally in the city where I live?

3. May I place a telephone order?

4. Can I order by mail and pay by check?

5. Which credit cards do you accept?

6. When will you charge my credit card for my order?

7. May I specify specific wording to be included with the journal I am giving as a gift?

8. Can I order "non-current" editions of Journal 10+?

9. May I have a name embossed on the cover of my journal?

Shipping

1. How soon will my order ship?

2. How long will it take to receive my journal?

3. Will you gift-wrap a
Journal 10+ to be sent as a gift?

4. Will you ship directly to a third party gift recipient?

5. How can I find out when my order shipped or will be delivered?

Journal 10+ Book

1. Can I purchase a journal with a different color cover?

2. Does
Journal 10+ have a leather cover?

3. What type of binding does
Journal 10+ have?

4. Do you have a software version of
Journal 10+?

5. Is there a way to add more pages to my journal?

6. What is the size of the Journal 10+ book?

General

1. Why does
Journal 10+ encompass 11 years?

2. How did
Journal 10+ originate?

3. What other journals do you sell?

4. Do you have a catalog?

5. Do you have a retail store in Chicago?

6. Do you publish a Five-Year Journal?

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Ordering

1. How much does Journal 10+ cost?
Our suggested retail price is $39.95. This is our online price for a single copy. Because so many customers like to give Journal 10+ as a gift, we offer a discount for multiple book purchases. Please refer to our Place an
Online Order page for our pricing schedule and our Shipping page for more information on shipping options.


2. Where can I buy your book locally in the city where I live?
We sell our books primarily through the internet, however independent book stores, mail-order catalogs, such as Solutions catalog, also carry the Journal.


3. May I place an order by telephone?
Yes, call us at 1-312-938-0938. Our customer service reps are available to take your order M-F, 9:00 AM - 5:00 PM. During non-office hours, please leave your name, phone number and a convenient time to call you back on our voice mail system.

4. Can I order by mail and pay by check?
Yes. Please place your order, print the confirmation and mail it with your check to:

Because Time Flies
6054 N Kostner
Chicago, IL 60646

5. Which credit cards do you accept?
We accept American Express, Discover Card, MasterCard and Visa for online, telephone, fax and mail orders.

6. When will my credit card be charged?
Your credit card will be charged the same business day in which you place your order. Most orders will be shipped that same business day, or in the case of orders placed after 1:00 PM Central Time, the following business day.

7. May I provide specific wording for a gift card/letter to be included with the journal I am giving as a gift?
Yes, you may add a greeting to the packing slip that accompanies the Journal. Just provide this information via email to
info@journal10.com after you place your order.

8. Can I order a "non-current" edition of Journal 10+?
At present we only have copies of the 2011 - 2021 and 2012 - 2022 editions, all other editions are out of print.

9. May I have a name embossed on the cover of my journal?
Unfortunately, we have found no firms that will emboss individual copies. We will continue to seek an economical solution for embossing in the future. 


Shipping

1. How soon will my order ship?
We generally ship all orders received by 1:00 PM Central Time that same day, unless a non-standard shipping option is selected. Orders received after 1:00 PM will ship the following business day. 


2. How long will it take to receive my journal?
Estimated shipping time within the US is:

Standard delivery - 5 business days

Priority delivery - 3 business days

Expedited delivery - 2 business days. 


3. Do you gift-wrap journals being sent as gifts?
Unfortunately we are unable to gift wrap at this time. 


4. Will you ship directly to a third party gift recipient?
Yes, this is a standard service. You will receive your credit card receipt by email, and there will be no prices on the packing list. There is no additional charge for third party delivery. 


5. How can I find out when my order shipped or will be delivered?
You will receive a confirmation email when you order has shipped.  If your Journal is not received in the timeframe noted above please email
info@journal10.com to receive further information.

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Journal 10+ Book

1. Can I purchase a journal with a different color cover?
Not at this time. We only offer Journal 10+ with a forest green cover and gold foil stamped embossing. We have surveyed many customers to learn which color appealed to the greatest number of users. In the printing business, to achieve the lowest possible pricing for our customers, we have to limit our production one large print run. If we were to print books with multiple color covers, this would (1) force us to raise our prices to cover higher binding costs, and (2) require us to accurately guess how many books would be sold in each color. Once our volume increases sufficiently to make the cost impact minimal, we will consider adding an additional color. Meanwhile, if you have a color preference, please let us know via email. Your views and opinions will help us select future colors. 


2. Does Journal 10+ have a leather cover?
Yes! Starting with the 2013 – 2023 edition the Journal 10+ now has a genuine bonded leather cover 

3. What type of binding does Journal 10+ have?
We use a "Smythe-sewn" binding, the most durable binding method for high-quality journals. 


4. Do you have a software version of Journal 10+?
We do not have a software version of Journal 10+. We understand there are several journaling programs for personal computers, but we have not used any of them.

5. Is there some way to add more pages to my journal?
Unfortunately, we know of no acceptable method of adding pages to a book with a sewn binding. If you have a particular problem in this regard, please give us a call. 


6. What is the size of the Journal 10+ book?
The closed book is 10.25" high, 7.5" wide and 1" thick. 


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General

1. Why does Journal 10+ encompass 11 years?
Not everyone will purchase or receive Journal 10+ just before the start of the year. We wanted to make sure that everyone has at least 10 full years of use of his or her journal, so we included an extra year. We call this our "Start Anytime" feature, and no matter when you receive your Journal 10+, you have the remainder of that year, plus the next 10 years before you complete our book. 


2. How did Journal 10+ originate?
Masayo Koshiyama came up with the idea of Journal 10+. She was born in Japan and came to the United States after graduating from college. She always wanted to keep a journal, but felt intimidated by the blank-page journals that were available. Because she was a busy entrepreneur, she wanted to be able to record the essential, interesting events of each day without the "pressure" to fill in a page each day. She also wanted to be able to easily find past entries and to keep all the essential personal information of her life in a single, easy-to-use volume. In 1994 Masayo worked with Eda Warren of Desktop Publishing Services, Inc of Chicago to create the page design and the elements that make up Journal 10+. The first [1995] edition was published in the fall of 1994, and new editions are published in the fall of each year. 


3. What other journals do you sell?
Journal 10+ is the only book of this type that we publish. We do not offer journals from other publishers at this time. 


4. Do you have a catalog?
Since Journal 10+ is our only journal-type product, we do not have a traditional catalog. Virtually all the print information we have for our journal is here on this site. If you would like some information mailed to you, or if you cannot find the answer to your question here, please email us or call 1-312-938-0938. 


5. Do you publish a Five-Year Journal?
We did experiment with a Journal 5+ edition, which we published only in 1997.
The vast majority of our customers told us they preferred the larger page format of our Journal 10+. We have no plans to publish a five-year version of our journal at this time.